Category: Outsourcing

The much-anticipated Employment Rights Bill 2024 is being described as a “once in a generation” shake-up, protecting all workers and establishing new norms. Looking ahead, ministers hope it will improve job security, enabling more people of working age to stay in employment and contribute to the UK’s economic growth.

The Bill sets out new maternity rights, as well as an increase in statutory sick pay. Other rights will be introduced, including the right of a worker to retaliate against unfair dismissal without having to wait for a certain time period to elapse. While these could mean increased employment costs and workplace adjustments for small businesses, the overall benefits of the Bill are significant and a welcome protection for workers at all levels.

To help your business navigate the new normal and meet the requirements of the updated employment law, Get Ahead are here to help. Here are four ways we help small businesses comply with the Employment Rights Bill 2024:

  1. Outsourced HR support

You want to do right by your employees but you need to know you’re operating within the new law too. Our HR experts will review your systems, contracts and employee handbooks to ensure they are up to date and compliant. Our team can also design and deliver training to update staff and supervisors, ensuring your team understands all the implications of the new Bill.

  • Payroll outsourcing services

The new Bill means changes to sick pay and maternity pay. If this also means changes for your payroll department, Get Ahead can help. Our payroll outsourcing services means we can set up new systems to incorporate the changes, ensuring your staff on sick leave and maternity leave receive the right pay at the right time.

  • Virtual PA services to streamline your systems

Over the years, our virtual PA services have helped countless clients to save money by streamlining systems and introducing efficiencies. Through chasing outstanding invoices, cancelling unused subscriptions, introducing quicker methods or reducing working hours, our VAs have made a massive difference to businesses of all sizes. Business efficiencies could free up the budget you need to cover the increases in sick pay and maternity pay outlined in the Employment Rights Bill 2024.

  • Your virtual team in an uncertain time

If you were on the point of recruiting but the new Bill has made you think twice, Get Ahead can help. Our expert team of remote workers can deliver back-office support while you test the water. And because you’re not locked into a long contract, you can hire your own permanent staff whenever you’re ready.

Flexible back-office support from Get Ahead

At Get Ahead, we know that businesses thrive on flexibility (that’s in the new Bill too!). That’s why all our services are fully flexible and we never tie clients into long contracts. In turn, this means your workplace changes could be sorted out quickly and efficiently – the new Bill doesn’t have to be an expensive, confusing headache at all. We can provide the short-term support to help you through the transition, freeing you up to do what you do best.

Explore our site to find out more, or contact your local regional director today.

Outsource recruitment planning and you’ll find you not only save time but see better results for your business too.

Recruitment planning is an essential part of growing your business. With a strategic plan and knowledge of how you’ll implement it, you can recruit the right people for your business who’ll help you deliver on your goals.

In this blog, we take a closer look at recruitment planning, how to do it and why it matters.

What is recruitment planning and how do I do it?

Recruitment planning is the spadework you put in before you advertise a vacancy.

  1. What roles does my business need?

The first step is to work out what role or roles you need to recruit for. If you’re scaling up from working alone and taking on employees for the first time, it’s easy to feel overwhelmed by the prospect of recruiting a whole team at once. However, when you take time to plan the recruitment, you’ll see it all fall into place.

It’s probably easier to start with what you need your employees to do, rather than choosing job titles you think you need to fill. For example, you might want someone to do the accounts and keep on top of invoicing. If this is an area of business where you’re already comfortable, you might not need someone else to do this at management level, but you might need an admin assistant to deliver the day-to-day finance tasks.

It’s also a good idea to look at your business goals – these will help you decide what tasks you should prioritise. You might have spotted that you need to increase your sales by a certain percentage. If that’s the case, prioritising the recruitment of a strong sales team is the best way to deliver that goal.

  • What kind of person would be best for the job?

Once you’ve worked out what roles you need to fill, the next step is to think about what kind of person you’d like to have in that role. Remember that skills can be learned but personalities don’t change – think about the kind of person you want in your team and what kind of attitude is most likely to deliver the work you want.

Make sure your person specification and job description don’t have contradictions! Be realistic and remember, for example, that a motivated self-starter is unlikely to be a good team player, and vice versa. Some tasks don’t go well together, e.g. reactive jobs like PR can clash with regular responsibilities like finance and admin.

  • How do I attract the best candidates?

Another aspect of recruitment to consider is how to attract the highest calibre of applicant. Of course, salary is important, but savvy business owners also consider what values and benefits their business has that appeals to potential employees. For example, if you’re expecting to recruit someone to their first job, it might be helpful to say that there are prospects for promotion. If you want to attract someone who will stay in the role and really embed into your business, offering a long-term or permanent contract will help you appeal to candidates who are looking for job security. Depending on the role, values, ethics and your company’s B Corp status might also be worth mentioning.

  • Where should I advertise?

With the person spec and job description written, it’s now time to advertise. Think about where you might find the best candidates for the job. You might choose to headhunt on LinkedIn, or advertise on an industry-specific job board. Take time to think about how you’re going to spend your recruitment budget to be sure of having your advert seen by the most suitable candidates. For example, school-leavers might not be on LinkedIn yet, and efficient admin assistants don’t necessarily need to know your industry to work effectively. In other words, think carefully before you put your entry level jobs on LinkedIn or look for admin assistants by industry. On the other hand, leadership recruitment might involve actively reaching out to likely candidates instead of advertising in the usual way.

Why does recruitment planning matter?

The reason that all of these processes are important is that they help you attract and retain a higher calibre of applicant. This gives you a great talent pool to choose from and ultimately makes your business more successful. Best of all, if you recruit the right people for your business culture, they’ll want to stay. And the longer they stay, the better the value they give you.

Outsource recruitment planning

Outsource recruitment planning and you’ll benefit from the human resources expertise your business deserves. A well-planned recruitment process is the most likely to give you great new employees, ready, willing and able to take your business to the next level. Explore our HR outsourcing section to find out more.

 

 

Why is it important take breaks from work? Because it’s good for us! But we’re well aware that argument isn’t enough – our work needs us, particularly when we run our own businesses.

However, taking a break during the summer holidays when our children are at home or we’re going on holiday is important for family harmony and all-round wellbeing. Let’s take a closer look.

Take a break when your children are at home

 “They grow up so fast” is a cliché but it’s also true. How many more summers with your children do you think you have before they leave home? Whatever the answer, it’s fewer than last year.

Many of us were on our career paths before we had our families. But work takes on a new dimension when we become parents. Work matters to parents because we are making money for our families and setting an example to our children. But it’s important that working for our families doesn’t stop us spending quality time with them.

If you’re worried that your business will grind to a halt if you’re not there, or if you’re scared that ends won’t meet if you take a day off to be with your family, we understand. But it’s also a good idea to rationalise your fear – chances are that you can take time off and nothing will go wrong. If you’re still worried, read our interview with life coach Gloria, or our management tips from regional director Hazel.

Take a break to go on your summer holiday

Whether or not you have a family, taking a complete break once in a while is important. No one knows better than you how hard you work, but you can’t keep it up indefinitely.

Taking a break from work is important for your health, but it also benefits your productivity. In truth, it’s almost impossible to work “all the time.” And the longer we work without a break, the less work we get done.

Most business owners notice how much they get done in their first week back after a holiday. Their heads are clear and they’ve regained their sense of proportion. The situation that seemed like an insurmountable problem hasn’t disappeared; it’s just no longer a problem or insurmountable.

Why take a break in the summer?

Summer is a lovely time to take a break and spending time in the sunshine has lots of physical and mental health benefits.

Sunshine gives us vitamin D for healthy teeth and bones. And if you struggle with sleep, exposure to sunlight will help reset your natural rhythm and remind your body of the difference between day and night.

Sunshine is good for mental health too. It encourages our body to release serotonin, aka “the happy hormone.” (Incidentally, our bodies also release serotonin when we eat chocolate, dance and hug people so try and work some of those activities into your holiday too!)

Of course, the sun’s rays can be harmful to skin so remember to put on your sunscreen before topping up your health and happiness!

Get Ahead can help you take breaks from work

The Get Ahead team have helped countless business owners get away from it all for a week or two in the summer. From back-office support like virtual assistant services, email management and telephone answering, to improving systems so someone else can take the reins, there are lots of ways we can help.

Even if you’re not sure what help you need, talk to your local regional director – they’ll help you unpick whatever’s holding you back and find the right solution for you. Don’t worry if you’ve left it to the last minute – we can set up support for you in as little as twenty-four hours. Explore our site to find out more, or get in touch here.

PS – for more ideas on managing your workload during the holidays, why not follow us on LinkedIn?

When you work alone, it can be difficult to give your clients your full attention while also driving business development. However, with the right attitude and priorities, it is completely possible! Read on for our top business growth ideas for solopreneurs.

What are the barriers to business development for people who work alone?

When we work alone, it’s really difficult to scale up our businesses. We have limited capacity, and once all our working time slots are full, there are no more hours available for us to earn from. This means that marketing, cold calling and other business development approaches probably won’t deliver what we need, because our businesses aren’t scalable.

On the other hand, we want to grow our businesses. No business owner is prepared to stay put forever. Instead, we need to take courage and think differently!

Top business growth ideas for solopreneurs

  1. Be so good they can’t ignore you!

If we’re going to grow, we have to be unquestionably, unapologetically good at what we do. This puts us in a strong position to charge a higher rate. It can also help us establish ourselves as thought leaders, helping us to build a reputation that can help us launch other revenue streams that do not place demands on our time.

  • Remember that your expertise is valuable

Whatever we do, we probably find it enjoyable and easy – that’s why we do it! But remember too that the reason there is a market for our services is because not everyone can do what we do. Our knowledge and expertise have value.

Once we’ve established this mindset, it’s easier to see other ways we can share our expertise and grow our businesses too. Could we accept a speaking engagement? Better yet, could we accept two speaking engagements? That way, we can say almost the same thing to two different audiences and earn twice the revenue for one-and-a-half times the input.  

  • Create other revenue streams

We’ve established that regular work is limited by the number of hours we have available. But that doesn’t mean we can’t generate income in a way that doesn’t eat into our time. For example, collating expertise into a book enables us to earn from book sales while we are doing our regular client work. Depending on our business, we could sell branded products, or develop paid-for content too.

  • Offer packages

Creating a package of top services is a great way to move away from the hourly-rate model that is holding back our business growth. For example, if you offer web design, consider offering web design and hosting as a package and gain a regular monthly income from it. Packages usually mean better service for your client because they have peace of mind knowing that everything is covered. And it’s good news for your business growth too – more money goes into the business on a regular basis while still leaving you time to do what you love.

  • Work with other people

Even with these ideas, there will still come a time when we cannot keep doing everything ourselves. When this happens, it’s time to accept help. Some business owners choose to employ staff. Others choose to outsource the tasks they find most challenging (see previous remarks about no one being good at everything!) – this frees them up to focus on their core business.

Outsource business development services

If your business would benefit from extra support, we hope you’ll consider Get Ahead. Many of our clients are in the scale-up phase of business growth, using outsourced support as an affordable solution as they grow. Explore our site or follow us on LinkedIn to find out more.

Basingstoke-based businesswomen Kristy Roff and Suzanne Evett, owners of Get Ahead South, are delighted to be celebrating five successful years in business.

Friends for over sixteen years, Kristy and Suzanne founded their Get Ahead franchise in May 2019 to work flexibly around their families and gain a better work-life balance. After a successful start, they had to navigate the challenges of COVID-19 and homeschooling. But with restrictions eased, they seized the opportunity to accelerate their business growth, expanding into Surrey to create a new Get Ahead South superhub in 2022 and winning the Great British Franchisee Awards in 2023.

Commenting on the milestone, Kristy said: “Becoming partners with Get Ahead was a great decision for us, and we would wholeheartedly recommend it. The freedom it has given us to balance work and family life has been life-changing.

Suzanne and I are living proof that going into business with a friend can be rewarding and highly successful. We are both mums juggling work and family life. But we boldly decided to put life in our own hands by starting our own business. It was a scary step, but we wouldn’t change a thing. There have been tough times for both the business and us personally, but it has all been part of the journey.”

Rebecca Newenham, founder of Get Ahead, said: “I am so proud of all that Kristy and Suzanne have achieved in the last five years. It was an honour to accompany them to the HSBC British Franchise Awards 2023 and see them gain recognition for all their hard work. Kristy and Suzanne have navigated all the challenges of running a business and a family, particularly through a global pandemic and the cost-of-living crisis, with such resilience and professionalism. They are a shining example of how to do franchising well.

Over the past five years, they have grown their own territory and expanded into new territories to accelerate the development of their business. They launched a new monthly networking event in 2023, Get Connected, which proved to be so successful that it has now spread to seven cities across the South East. They have supported their local business community and played a vital role in supporting the Get Ahead franchise network, mentoring new franchisees and transforming our internal processes. They have so much to reflect on and celebrate. I look forward to continuing to support them in the coming years. I’m sure great things are ahead for this brilliant partnership.”

Get Ahead offers a comprehensive range of nationwide marketing and business support services designed to help businesses of all sizes and from all sectors get ahead. With regional directors in Berkshire, Bournemouth, East Midlands, Essex, Harrogate, Kent, Leeds, North Hampshire, Oxford, Southampton, Suffolk, Surrey, West London and York, Get Ahead is well-placed to support growing businesses.

To learn more, contact Kristy and Suzanne at (0118) 380 5130 or visit https://getaheadva.com/.

Virtual PA services have revolutionised business support. One of our most popular services, we believe using a remote PA is a cost-effective, efficient solution. However, we also know that it can be hard to break away from the traditional idea of an employed PA. That’s why we’ve put together our top reasons why working with a virtual PA is as good – or better – than the traditional model. Read on to find out more.

1. A close working relationship

Recent tech advances have changed the way we communicate with colleagues. In addition, working from home some or all of the time has become the norm, meaning we’re often in a different location from our team members. What we learn from this is that it’s completely possible to have a great working relationship with someone even when your desks aren’t side by side.

Get Ahead helps the working relationship get off to a good start too. Our regional directors (your first point of contact) will spend time getting to know you and how you work. With this information, they’ll choose someone to support you who has the right personality match and who’ll thrive in the environment you’ve created. This will help your new working relationship develop all the closeness of the traditional version.

2. Advances in communication technology

Your virtual PA can work with you as smoothly as if you worked in the same office, thanks to platforms like Zoom, WhatsApp and Microsoft Teams. Faster internet speeds make real-time interactions easier too.

3. Changes in the PA role

The role of the PA continues to evolve. Advances in tech clearly help this evolution (see above) but there are social factors at work too. With many businesses having a flatter hierarchy than they used to, PAs are less of an extension of the boss, and more of a responsible team member. This means that the modern PA role is easier to do remotely than its former incarnation. It’s time to let go of the old-fashioned image and see the situation as it is in the 2020s.

4. UK-based support

If you choose virtual PA services from Get Ahead, your new assistant will be based in the UK. This means you’ll be in the same time zone, making it easier to coordinate tasks, diaries and meetings. Most of our virtual experts have English as a first language, so you won’t encounter the language barrier you might if you used an offshore solution.  

5. A cost-effective solution

The bottom line is nearly always costs. When you use virtual PA services, you only pay for work completed. This means that if your business only needs support for a few hours each week, that’s all you have to pay for. There are also no recruitment costs, pension contributions, sick pay or holiday pay – you don’t even have to provide coffee!

Virtual PA services from Get Ahead

If you think your business could benefit from virtual PA services, we’d love to hear from you. Your local regional director will take time to find out how you work, so they can match you with the best business support expert for your needs. And if you’d like to see how this works in practice, read our case study here.

Virtual PA services have both similarities and differences from the traditional PA model. Unfortunately, some business owners are reluctant to sign up for support from virtual PA services because they don’t know what they can reasonably ask their virtual PA to do. This means they’re missing out on some great support.

If you’re wavering about taking up virtual PA services, you’re not alone. To help you, we asked one of our virtual PA’s Juliet to talk us through the top tasks her clients ask her to do. We’ll also take a look at more unusual tasks and how to go about finding the right support to deliver them. Read on to find out more.

Top tasks for virtual PA services

Email

Juliet: Email monitoring is one of the biggest areas of my role. With hundreds of emails arriving every day, it can be difficult for business owners to pick out the most important ones. That’s why I manage client’s inboxes, monitoring the emails to make sure that the right people see the most important messages and action them.

I keep my own records as well. If I notice an important email has not been actioned, I follow up with the recipient so it doesn’t go unanswered.

Initially, I send holding emails in reply so the sender knows their email has been seen. As time goes on and I get to know client’s businesses and how they work, I can reply to some emails myself, taking the pressure off the core team.

Outsourcing email monitoring means the clients can focus on their core business, confident that there is a VA looking out for the most important messages and taking the pressure off.

Accounts

Juliet: Having worked with a number of clients, I’ve got to know different types of accounting software! This helps me slot into a new business easily, and makes me more confident about taking on a new accounting platform. I enter the right data into the platform and chase and reconcile invoices.

Many business owners cite finance as their weakest area – if you hate it, you’re not alone! Fortunately, outsourcing means invoices can be reconciled more quickly and business owners don’t have to worry about it.

Reporting

Juliet: Many of my bigger clients have boards of trustees who have oversight of the business figures. Part of my role is to assemble quarterly reports, pulling together information from other sources so the trustees have an accurate picture of the business.

Preparing for board meetings can take up a lot of precious time. Fortunately, outsourcing the quarterly reports gives you that time back.

Events

Juliet: I often organise events, training and conferences for my clients. I’ve built up my own directory of venues and other services to help the practical side of business events run smoothly.

I love being able to share my established contacts with my new clients. Because I have worked with many different businesses over the years, I’ve developed a network of events contacts which I use to support my current clients.

What about other business support?

Get Ahead has a wide range of virtual experts. Even if you have tasks that fall outside virtual PA services, we have the expertise to deliver them. For example, we might match you with Juliet (or someone with similar skills) to put together a conference or stay on top of the emails. And if you have other jobs, like developing a new website or marketing a new product, other members of our extensive team can help. Even if you have more unusual requirements, like collating notes from a workshop, we hope you’ll come to us – we can always find the right support for your needs.

Virtual PA services from Get Ahead

Our team provide back-office support so that business owners can focus on their core offering. And without having to spend their evenings catching up on paperwork, business owners regain the free time and flexibility that they were looking for in the first place!

Want to find out more about virtual PA services? We’ve put together some of our resources to help you – have a read!

One generalist or a team of specialists? – Get Ahead VA

Don’t know whether to outsource? – Get Ahead VA

A hand-picked team for your business support – Get Ahead VA

Hut22 – a flexible solution for a changing workload – Get Ahead VA

If you’re full of plans but think you might struggle to execute your business idea, don’t worry – Get Ahead are here to help!

Christmas is a great time to reflect on the year just gone, and identify profitable areas for the year ahead. If you spent Christmas dinner bending your family’s ears about your new business plan, your new year’s resolution is probably to put it into practice.

In this blog, we look at why it’s great to have new ideas and how to get the right support to put them into practice.

New business ideas are great!

The Get Ahead team are always meeting entrepreneurs and start-ups. We’ve heard some fantastic ideas and we love the enthusiasm of entrepreneurs when they describe their plans.

Without new ideas, the world would grind to a halt. From the wheel to the internet, new ideas have continued to drive civilisation forward, creating new opportunities and new approaches to business and everyday life.

That’s why you should never stop having ideas. Even if you know your limitations, or you know what barriers stand between you and how to execute your business idea, don’t worry. There are loads of resources out there to help you fill in the gaps and realise your dream.  

Barriers to putting your business idea into practice

You probably already know that nothing worth having comes easy. There might well be barriers between you and a successful business idea. For example, you might have had a cool idea but you’ve never run a business before. Or you might be so fizzing with enthusiasm that you’re struggling to focus on writing a business plan to secure the right start-up funding.

Alternatively, you might know your own field very well, but feel less confident about the other aspects of a delivering a project.

Some people are starters and some people are finishers. The starters are often bubbling with ideas, while the finishers are focused and methodical. The business world needs both types of people, and they have to be prepared to help each other.

How do you get over these barriers? Well, we’d suggest taking some time to be brutally honest with yourself. Accept that your business idea will need some hard work as well as enthusiasm. Identify what skills you already have available to you and be prepared to recruit or outsource the other areas.

Plug your skills gap and execute your business idea

If you’re a starter, you probably need some finishers around you to help you make your business ideas reality. Your best mate might be really supportive, but if they’re too similar to you, they might not help you move your project forward. Sometimes it’s better to choose people who are focused on the bottom line, who are not emotionally involved with the plan and simply want it to work for the sake of business success.

Practical support for start-ups

If you need practical support for your start-up, Get Ahead can help. Our team are all experts in their fields, including finance, marketing, admin, and social media. We can put sustainable systems in place, like setting up customer relationship management software and creating spreadsheets for you to populate.

We insist that every team member has at least three years’ experience in their field before they join Get Ahead. Many have more than three years! This means that if you get your business support from us, you’ll be working with someone who has not only built up experience in their particular skill, but also has wider business experience to share.

If you’re starting a business this January, Get Ahead could be the support you’re looking for. We strive to bring maturity, experience and perspective to every project, filling in the skills gaps and to help you execute your business idea.

To see how this works in practice, learn how we filled in the gaps for a team of cutting-edge software developers who needed help to market their latest product. Read our case study here.   

How to solve staffing issues is not the first question you want to be asking when you reopen after Christmas. Unfortunately, it often is. Christmas gives many people time to think and re-evaluate, with the result that January is often a key time for employees to give notice and start looking for other jobs.

If you’ve been thrown into a staffing crisis because a key team member has decided to move on, you’re not alone. In this blog, we talk to virtual expert Louisa about the problem and consider different ways to solve staffing issues.

Why is January a key month in staff turnover?

Louisa: I like to use my Christmas break to reflect on the past year and make resolutions for the next year. Lots of working people do, and it’s an important time in goal setting. Unfortunately for employers, it can also lead to employees deciding to take a different direction, leaving your business with a skills gap.

How can we solve staffing issues in January?

Louisa: It’s always a shame to say goodbye to someone with skills and experience that have benefited your business – fortunately, there are a number of solutions available. Above all, stay positive – remember that someone leaving always creates opportunities. For example, filling the skills gap could mean a promotion for the right team member. You could also change a process or introduce an efficiency.

When I encounter businesses with a skills gap, I usually suggest the following solutions:

Training and promotion

Depending on your business and your team, training up another member of staff could fill the gap. This can be a cost-effective solution, as well as creating an opportunity for an established member of staff to develop their skills. Opportunities like this can make your staff members feel valued and could help minimise future staff turnover.

On the other hand, if your existing team are already at capacity, you will have to bring in outside help.  

Recruitment

With an obvious gap in your team, you could also recruit a new member of staff. This is a good solution if you’re confident that the role you’re recruiting for is very similar to that held by your outgoing team member. It’s also good if your business is secure and you’re confident you will have the budget to cover the role.

The downside of recruitment is that there are costs associated with advertising the role, as well as time lost from core business while you follow the recruitment process. It’s also important to remember that your new recruit won’t necessarily be able to bring value to the business straightaway. They might need to learn the ropes before you’ll see a return on your recruitment investment.

Outsourcing

Outsourcing is when you pay an outside person or organisation to provide a particular skill or service. It’s a great solution if you have a short-term skills gap…or if you don’t know how long you’ll have the skills gap for. Unlike using a temp, outsourcing is completely flexible and you only pay for completed work. For example, if you outsource the outgoing team member’s responsibilities and then find that some of them are no longer relevant, you can simply turn off that part of the service.

If you outsource to an agency like Get Ahead, your local regional director will hand pick a team of experts to cover all the support you need. This means that you could spread one person’s hours across three people, and get an exceptional standard of work from each one. And if your virtual support shows you a more efficient way of doing something, you are welcome to adopt it – this could change the whole outlook of your business.

Whenever I’m asked to slot into a new business at short notice, I’ve learned to quickly pick up on the culture as well as delivering the best work I can. This means – like all Get Ahead’s virtual experts -I can hit the ground running when I start working for a new client.

Best of all, there’s no long contract, so if you unexpectedly fill your skills gap with a permanent staff member, you can simply switch off the outsourced work while keeping within your staffing budget.

Outsource support to Get Ahead

If you think Get Ahead could be the solution to your skills gap, we’d love to help! Get in touch today or explore our site to find out more. You can also find us on LinkedIn where we share loads of news and tips for business owners.

 

 

 

It’s nearly time to get your business ready for Christmas. From essential health and safety to sharing the festive spirit, there’s always a lot to do. So here’s a little pre-Christmas present from Get Ahead – our Christmas checklist for business owners. 

Health and safety

If you have a business premises like a shop, factory or office, it’s important that it remains safe and secure when you’re closed. Christmas falls on a Monday in 2023, so you might be closed for four days or more. 

Remember to turn off the regular lights and turn on the security lights. Set the heating so it kicks in if temperatures drop – you don’t want to come back to frozen or leaking pipes. 

Depending on your business and what you offer, you or a team member might be “on call” over the Christmas break. Make sure the right people know who this is. If necessary, include the on-call person’s phone number on your emergency plan, answerphone message or email auto-reply. 

Outsource your office cover 

Get Ahead has a range of office services to keep your business ticking along when you’re closed. We provide inbox monitoring so the important messages don’t get lost in the sea of junk mail. And our phone answering service means there’s always a professional response to any inquiries that come in over Christmas.  

Holiday and Christmas cover from Get Ahead can be set up in as little as one day – please get in touch if you’d benefit from our support! 

Add a Christmas message to your website

If you’re closing over Christmas, it’s a good idea to let your community know via a message on your website. This should help you take the break you deserve over Christmas, as well as being good customer service. 

Write a Christmas message to your clients and customers

Your business would be nothing without your customers and clients. Take some time this December to thank your business community for their support over the past year, and wish them a very merry Christmas!  

Set your email auto-response

If you’re lucky enough to not have to check emails over the Christmas break, remember to set up an auto-reply to let your clients, customers and business family know. Get Ahead are great advocates of taking time off, so if you’re able to take a Christmas break, make it a complete switch-off.

Word your out-of-office carefully. Don’t promise to reply if you don’t intend to. We’ve noticed that the number of Get Ahead clients taking a complete break over Christmas has increased every year. So please don’t feel guilty for taking time off – lots of others are too! 

If you do need to leave an emergency phone number (see above), be clear that it’s for emergencies only. 

Check the fridge before you lock up the office. 

If you’re closing for ten days over Christmas and New Year, please, please take the milk home when you lock up. Throw out anything that’s not going to survive the Christmas shut down and enjoy (literally) a fresh start to the New Year! 

Get your business ready for Christmas with support from Get Ahead

If you have outstanding work you need to finish before Christmas, Get Ahead are here to help. We can cover your back-office responsibilities so you can get on with your core business, tying up loose ends before you take a complete break. Explore our site to find out more, or contact your local regional director today.