Did you know there are lots of great PR ideas for small businesses you can try yourself? They needn’t be expensive, difficult or time consuming, but they could make a big difference to your brand’s reputation.

In this blog, we talk to PR expert Caroline who shares some of her top PR ideas for small businesses.

Why do small businesses need PR?

Caroline: For small businesses, reputation is everything. This means that it’s really important to establish your brand and tell people why it matters. PR is the best way of doing that! Yes, your website and your advertising can tell potential customers what you have to offer, but your PR will tell your story, bring your brand to life and share it with a new, wider audience.

What PR can small businesses do themselves?

Harness the power of social media

Caroline: One of the easiest approaches is social media. You can choose between affordable outsourcing or doing it yourself. And best of all, social media accounts are free.

For effective social media PR, choose the right platform for your campaign. For example, if you’re a B2B business, your first choice should always be LinkedIn. But if, say, you’re bringing a lifestyle product to a new audience, Instagram would be the best option.

Make sure your profile is strong and says exactly what you do in language your audience understands.

Look for opportunities to share your news too. If you attend an event, achieve a milestone, appear in the press or win an award, don’t waste the opportunity – shout about it on social media!

Responding to someone else’s social media posts is also important. The more support you show, the more you’re likely to receive. Communicating with others also shows you can see the bigger picture – a great position for any brand.

Share your story

Caroline: There’s always something going on in a busy business. You might be celebrating a business birthday, gaining B-Corp status, welcoming a new employee or something else. Maybe you’ve merged with another business, or you’ve broken into a totally different market.

These developments are all worth sharing. From a warm, authentic social media post to a targeted press release, there are lots of ways to tell your story and celebrate success.

I try to maximise the effectiveness of press releases by reaching out to the right publications and websites. It’s better to make the front page of an industry-specific publication than be ignored by the Financial Times!

A strong press release should always include the “who, what, where, when and why” of your story. Try and think like a journalist and make it as easy as possible for them to get the information they need. Include some quotes they can drop into their finished article, as well as contact details in case they have any questions.

Enter for awards

Caroline: There are awards for almost every industry that recognise hard work, innovation, inclusivity and more. I’d always recommend business owners enter for awards and competitions because the resulting PR is so strong. The application might cost you time and money but you should see a good return on your investment.

It’s great to be able to post on social media that you’ve entered for a prestigious award – you can ask your community to vote for you. And if you’re shortlisted or even win, you’ve got a great piece of news to shout about. Not only does it make a great social media post, but the press might be interested too. We’re really proud of how many times Get Ahead has been featured in the business press for just this kind of achievement.

Delivering PR ideas for small businesses

If reading Caroline’s expert view on PR has made you wonder if you could be doing more to increase awareness of your brand, we’d love to hear from you. Caroline and our other PR experts can help you see your business in a newsworthy way, finding the stories and turning them into positive press. Visit our PR page to find out more, or contact your local regional director here.

Many businesses share a monthly newsletter with their client community, but we’ve seen a great engagement rate from sending out a different kind of message at Christmas. Instead of the usual combination of “hero” theme, tips and discounts, Christmas is a time to engage on a more human level.

For this blog, we talked to our digital and email marketing expert Claire about how to write a business Christmas message to strengthen your business relationships for the coming year.

What do we mean by a Christmas message?

Claire: Most monthly newsletters follow a standard format. Business owners have considered what works best for them and share a great combination of product promotion, top tips and special offers.

However, Christmas is not the time for a hard sell. It’s not really the time to talk about business either. Many businesses have their golden quarter in the run-up to Christmas…but by the time Christmas actually comes, it’s time to stop talking shop and connect on a more personal level.

What should I include in my Christmas message?

Claire: The best Christmas messages include a strong awareness of the reader, appropriate emotion and gentle humour. They’re a good opportunity to invite your clients to recognise your team members who have made a particular contribution. You can also show empathy by referring to challenges you know your clients have faced in the last year.

You can show emotion in your seasonal message with phrases like, “we’ve all found X tough this year…,” “I’m really proud of Y…,” and “Z was really exciting – such a privilege to be part of it!” Referring to your feelings will help your readers see you as a person and not just a business – this will reinforce your connection.

It’s easy for clients to overlook contributions made by individual members of your team. It’s not that they’re selfish – they just don’t know what goes on behind the scenes. But giving them some new insight has two benefits. Firstly, it shows that the service or product you offer doesn’t just magically appear – this helps your clients to understand its value. Secondly, it reinforces the fact that a real person has made something happen – a real support to the message that “people buy from people.”

Lastly, your Christmas message is the time to write about your clients and not about your business. Write about industry highs and lows, and praise your clients for how well they’ve coped with any recent storms. Thank them for supporting your business, including making referrals, being understanding in times of stress and remaining loyal.

Email marketing from Get Ahead If our blog has inspired you to write a different sort of Christmas message this year, Get Ahead are here to help. Our experienced marketing team includes content writers like Claire as well as graphic designers and email automation experts. Explore our site to find out more or follow us on LinkedIn. And if you’re ready to outsource your email marketing or any other back-office support, contact your local regional director here.

 

Social media marketing is a fantastic, low-cost solution that helps you share your message with your online community. Social media is also a great place to establish yourself as a thought leader and build your reputation through your expertise.

But what makes this complicated is that some content works better on social media than others, and it’s also important to stay-on brand.

In this blog, we look at how to flex with content while also keeping up your brand consistency.

What type of content is best for social media?

All types of content are great on social media…but you might have to adapt them. For example, sharing a whole blog as the main part of your post rarely works, because people using social media are looking for quick content rather than a long read. However, sharing the subheadings from a blog, or copying and pasting the intro paragraph, can be very successful. Both work as a teaser for the blog – you can then add the link to the whole blog if anyone wants to click through.

Similarly, you can adapt the message of your latest newsletter to share on your social channels. This helps you share the quality information that’s gone out to your mailing list with your social media community too.

If you create ebooks, you can use social media to promote your latest publication without sharing the whole thing. Remember to include a link to help people buy or download the complete ebook – don’t leave them hanging!

How do I find time to adapt my content?!

It’s often a good idea to write all your content from one idea at the same time – it can be a real time saver. If you write a blog, think about which sentence would make a strong social media post while you’ve still got the Word file open. Think too about how you can make this idea into a newsletter that will appeal to your mailing list.

All of Get Ahead’s content writers offer packages, where clients can have their blog and newsletter written from the same idea, with a suitable social media version too. This can be a great value solution that gets all the content written at the same time.

How do I maintain brand consistency if I’m changing up my content?

Editing your existing content doesn’t mean you have to compromise your brand message. If you have a strong brand that’s really embedded in what you offer, it’s almost impossible to go off-piste. That’s why it’s worth investing in your brand…but that’s another blog!

Re-read the carefully selected sentence from your blog before you post it on social media. It might be strong, but does it convey enough on its own? Consider whether it could be misinterpreted without the whole blog or ebook to give it context. Don’t be afraid to tweak it again to remove any controversy or reinforce your brand message.

Pictures can be very powerful on social media. Remember to illustrate your posts with pictures from your brand palette, accompanied by wording in the right font. If you regularly share content from your website to social media (e.g. estate agents sharing the latest properties), plan how these regular posts will look to keep up your brand consistency.

Outsource social media marketing

Our experienced social media managers love helping businesses like yours get more from Facebook, LinkedIn, Instagram and all the other channels. To find out more, explore our site or contact your local regional director.

 

Content writing services are an important part of any marketing strategy, particularly in the internet age. Written content is essential if search engines are going to find your website or social media pages. But did you know that it’s a great way to convert customers too?

In this blog, we talk to Charlotte, one of Get Ahead’s longest-serving copywriters, about content marketing, why it matters and how it works.

What is content marketing?

Charlotte: Content marketing is a way of showcasing your products and services so that potential customers can gain a deeper understanding of your offering.

Blogging is my personal favourite – a 500-word blog is a great way to explain what you do while also sharing more detailed insights than you can on a web page or LinkedIn post. But there are loads of different types of content marketing to choose from, including video, newsletters, social media posts, ebooks, white papers and more.

Every piece of content is an opportunity to reinforce your brand, your message and your ethos. I often think of content marketing as like having coffee with a friend. You sit down with your friend (the potential customer) and talk in a chatty, human, real-world way about what you do and why it matters. You’ll both have a laugh, maybe a cry, but most importantly, you’ll reinforce your emotional connection. This means that in future, when the potential customer needs what you offer, they’re more likely to come to you because they understand what do and feel a connection with your brand.

Why is content marketing more effective than a hard sell?

Charlotte: We all know that a hard sell rarely works. If you’ve ever been pressured into buying something, you probably know that it didn’t work out in the long term. Think of the car you sold on after a few months, or the subscription you’ll be cancelling at the earliest opportunity.

Some business owners are so averse to hard selling that they end up avoiding marketing altogether. This is a mistake, because your business won’t grow unless you market it. Instead, I always encourage my clients to consider content marketing. With content marketing, you give the customer all the information they need but the decision to buy always rests with them.

How does content marketing convert customers?

Charlotte: Content marketing converts customers because it gives the buyer the chance to make up their own mind. Through the content you create, the buyer can build up their own view of your business, products and services. They can find the answers to their questions and decide if yours is the business they want to deal with. And if it is, they can reach out to you and become part of your community of customers or clients.

Because the customer has arrived at this decision for themselves, they are more likely to develop a loyalty to your business. This means they’ll probably keep buying from you into the future and recommend you to the rest of their network. This is great news for your business and puts you on track to become a market leader.

Outsourced content writing services

If our blog has set you thinking about finding content writing services, Get Ahead can help. Charlotte and our other content experts love digging deep into clients’ businesses, finding out what makes them tick and how to communicate that in a way that resonates with the ideal customer. Check out our Resources section to see how content works in practice, or contact your local regional director for a supportive chat.

 

The much-anticipated Employment Rights Bill 2024 is being described as a “once in a generation” shake-up, protecting all workers and establishing new norms. Looking ahead, ministers hope it will improve job security, enabling more people of working age to stay in employment and contribute to the UK’s economic growth.

The Bill sets out new maternity rights, as well as an increase in statutory sick pay. Other rights will be introduced, including the right of a worker to retaliate against unfair dismissal without having to wait for a certain time period to elapse. While these could mean increased employment costs and workplace adjustments for small businesses, the overall benefits of the Bill are significant and a welcome protection for workers at all levels.

To help your business navigate the new normal and meet the requirements of the updated employment law, Get Ahead are here to help. Here are four ways we help small businesses comply with the Employment Rights Bill 2024:

  1. Outsourced HR support

You want to do right by your employees but you need to know you’re operating within the new law too. Our HR experts will review your systems, contracts and employee handbooks to ensure they are up to date and compliant. Our team can also design and deliver training to update staff and supervisors, ensuring your team understands all the implications of the new Bill.

  • Payroll outsourcing services

The new Bill means changes to sick pay and maternity pay. If this also means changes for your payroll department, Get Ahead can help. Our payroll outsourcing services means we can set up new systems to incorporate the changes, ensuring your staff on sick leave and maternity leave receive the right pay at the right time.

  • Virtual PA services to streamline your systems

Over the years, our virtual PA services have helped countless clients to save money by streamlining systems and introducing efficiencies. Through chasing outstanding invoices, cancelling unused subscriptions, introducing quicker methods or reducing working hours, our VAs have made a massive difference to businesses of all sizes. Business efficiencies could free up the budget you need to cover the increases in sick pay and maternity pay outlined in the Employment Rights Bill 2024.

  • Your virtual team in an uncertain time

If you were on the point of recruiting but the new Bill has made you think twice, Get Ahead can help. Our expert team of remote workers can deliver back-office support while you test the water. And because you’re not locked into a long contract, you can hire your own permanent staff whenever you’re ready.

Flexible back-office support from Get Ahead

At Get Ahead, we know that businesses thrive on flexibility (that’s in the new Bill too!). That’s why all our services are fully flexible and we never tie clients into long contracts. In turn, this means your workplace changes could be sorted out quickly and efficiently – the new Bill doesn’t have to be an expensive, confusing headache at all. We can provide the short-term support to help you through the transition, freeing you up to do what you do best.

Explore our site to find out more, or contact your local regional director today.

Outsource recruitment planning and you’ll find you not only save time but see better results for your business too.

Recruitment planning is an essential part of growing your business. With a strategic plan and knowledge of how you’ll implement it, you can recruit the right people for your business who’ll help you deliver on your goals.

In this blog, we take a closer look at recruitment planning, how to do it and why it matters.

What is recruitment planning and how do I do it?

Recruitment planning is the spadework you put in before you advertise a vacancy.

  1. What roles does my business need?

The first step is to work out what role or roles you need to recruit for. If you’re scaling up from working alone and taking on employees for the first time, it’s easy to feel overwhelmed by the prospect of recruiting a whole team at once. However, when you take time to plan the recruitment, you’ll see it all fall into place.

It’s probably easier to start with what you need your employees to do, rather than choosing job titles you think you need to fill. For example, you might want someone to do the accounts and keep on top of invoicing. If this is an area of business where you’re already comfortable, you might not need someone else to do this at management level, but you might need an admin assistant to deliver the day-to-day finance tasks.

It’s also a good idea to look at your business goals – these will help you decide what tasks you should prioritise. You might have spotted that you need to increase your sales by a certain percentage. If that’s the case, prioritising the recruitment of a strong sales team is the best way to deliver that goal.

  • What kind of person would be best for the job?

Once you’ve worked out what roles you need to fill, the next step is to think about what kind of person you’d like to have in that role. Remember that skills can be learned but personalities don’t change – think about the kind of person you want in your team and what kind of attitude is most likely to deliver the work you want.

Make sure your person specification and job description don’t have contradictions! Be realistic and remember, for example, that a motivated self-starter is unlikely to be a good team player, and vice versa. Some tasks don’t go well together, e.g. reactive jobs like PR can clash with regular responsibilities like finance and admin.

  • How do I attract the best candidates?

Another aspect of recruitment to consider is how to attract the highest calibre of applicant. Of course, salary is important, but savvy business owners also consider what values and benefits their business has that appeals to potential employees. For example, if you’re expecting to recruit someone to their first job, it might be helpful to say that there are prospects for promotion. If you want to attract someone who will stay in the role and really embed into your business, offering a long-term or permanent contract will help you appeal to candidates who are looking for job security. Depending on the role, values, ethics and your company’s B Corp status might also be worth mentioning.

  • Where should I advertise?

With the person spec and job description written, it’s now time to advertise. Think about where you might find the best candidates for the job. You might choose to headhunt on LinkedIn, or advertise on an industry-specific job board. Take time to think about how you’re going to spend your recruitment budget to be sure of having your advert seen by the most suitable candidates. For example, school-leavers might not be on LinkedIn yet, and efficient admin assistants don’t necessarily need to know your industry to work effectively. In other words, think carefully before you put your entry level jobs on LinkedIn or look for admin assistants by industry. On the other hand, leadership recruitment might involve actively reaching out to likely candidates instead of advertising in the usual way.

Why does recruitment planning matter?

The reason that all of these processes are important is that they help you attract and retain a higher calibre of applicant. This gives you a great talent pool to choose from and ultimately makes your business more successful. Best of all, if you recruit the right people for your business culture, they’ll want to stay. And the longer they stay, the better the value they give you.

Outsource recruitment planning

Outsource recruitment planning and you’ll benefit from the human resources expertise your business deserves. A well-planned recruitment process is the most likely to give you great new employees, ready, willing and able to take your business to the next level. Explore our HR outsourcing section to find out more.

 

 

Why is it important take breaks from work? Because it’s good for us! But we’re well aware that argument isn’t enough – our work needs us, particularly when we run our own businesses.

However, taking a break during the summer holidays when our children are at home or we’re going on holiday is important for family harmony and all-round wellbeing. Let’s take a closer look.

Take a break when your children are at home

 “They grow up so fast” is a cliché but it’s also true. How many more summers with your children do you think you have before they leave home? Whatever the answer, it’s fewer than last year.

Many of us were on our career paths before we had our families. But work takes on a new dimension when we become parents. Work matters to parents because we are making money for our families and setting an example to our children. But it’s important that working for our families doesn’t stop us spending quality time with them.

If you’re worried that your business will grind to a halt if you’re not there, or if you’re scared that ends won’t meet if you take a day off to be with your family, we understand. But it’s also a good idea to rationalise your fear – chances are that you can take time off and nothing will go wrong. If you’re still worried, read our interview with life coach Gloria, or our management tips from regional director Hazel.

Take a break to go on your summer holiday

Whether or not you have a family, taking a complete break once in a while is important. No one knows better than you how hard you work, but you can’t keep it up indefinitely.

Taking a break from work is important for your health, but it also benefits your productivity. In truth, it’s almost impossible to work “all the time.” And the longer we work without a break, the less work we get done.

Most business owners notice how much they get done in their first week back after a holiday. Their heads are clear and they’ve regained their sense of proportion. The situation that seemed like an insurmountable problem hasn’t disappeared; it’s just no longer a problem or insurmountable.

Why take a break in the summer?

Summer is a lovely time to take a break and spending time in the sunshine has lots of physical and mental health benefits.

Sunshine gives us vitamin D for healthy teeth and bones. And if you struggle with sleep, exposure to sunlight will help reset your natural rhythm and remind your body of the difference between day and night.

Sunshine is good for mental health too. It encourages our body to release serotonin, aka “the happy hormone.” (Incidentally, our bodies also release serotonin when we eat chocolate, dance and hug people so try and work some of those activities into your holiday too!)

Of course, the sun’s rays can be harmful to skin so remember to put on your sunscreen before topping up your health and happiness!

Get Ahead can help you take breaks from work

The Get Ahead team have helped countless business owners get away from it all for a week or two in the summer. From back-office support like virtual assistant services, email management and telephone answering, to improving systems so someone else can take the reins, there are lots of ways we can help.

Even if you’re not sure what help you need, talk to your local regional director – they’ll help you unpick whatever’s holding you back and find the right solution for you. Don’t worry if you’ve left it to the last minute – we can set up support for you in as little as twenty-four hours. Explore our site to find out more, or get in touch here.

PS – for more ideas on managing your workload during the holidays, why not follow us on LinkedIn?

When you work alone, it can be difficult to give your clients your full attention while also driving business development. However, with the right attitude and priorities, it is completely possible! Read on for our top business growth ideas for solopreneurs.

What are the barriers to business development for people who work alone?

When we work alone, it’s really difficult to scale up our businesses. We have limited capacity, and once all our working time slots are full, there are no more hours available for us to earn from. This means that marketing, cold calling and other business development approaches probably won’t deliver what we need, because our businesses aren’t scalable.

On the other hand, we want to grow our businesses. No business owner is prepared to stay put forever. Instead, we need to take courage and think differently!

Top business growth ideas for solopreneurs

  1. Be so good they can’t ignore you!

If we’re going to grow, we have to be unquestionably, unapologetically good at what we do. This puts us in a strong position to charge a higher rate. It can also help us establish ourselves as thought leaders, helping us to build a reputation that can help us launch other revenue streams that do not place demands on our time.

  • Remember that your expertise is valuable

Whatever we do, we probably find it enjoyable and easy – that’s why we do it! But remember too that the reason there is a market for our services is because not everyone can do what we do. Our knowledge and expertise have value.

Once we’ve established this mindset, it’s easier to see other ways we can share our expertise and grow our businesses too. Could we accept a speaking engagement? Better yet, could we accept two speaking engagements? That way, we can say almost the same thing to two different audiences and earn twice the revenue for one-and-a-half times the input.  

  • Create other revenue streams

We’ve established that regular work is limited by the number of hours we have available. But that doesn’t mean we can’t generate income in a way that doesn’t eat into our time. For example, collating expertise into a book enables us to earn from book sales while we are doing our regular client work. Depending on our business, we could sell branded products, or develop paid-for content too.

  • Offer packages

Creating a package of top services is a great way to move away from the hourly-rate model that is holding back our business growth. For example, if you offer web design, consider offering web design and hosting as a package and gain a regular monthly income from it. Packages usually mean better service for your client because they have peace of mind knowing that everything is covered. And it’s good news for your business growth too – more money goes into the business on a regular basis while still leaving you time to do what you love.

  • Work with other people

Even with these ideas, there will still come a time when we cannot keep doing everything ourselves. When this happens, it’s time to accept help. Some business owners choose to employ staff. Others choose to outsource the tasks they find most challenging (see previous remarks about no one being good at everything!) – this frees them up to focus on their core business.

Outsource business development services

If your business would benefit from extra support, we hope you’ll consider Get Ahead. Many of our clients are in the scale-up phase of business growth, using outsourced support as an affordable solution as they grow. Explore our site or follow us on LinkedIn to find out more.

Basingstoke-based businesswomen Kristy Roff and Suzanne Evett, owners of Get Ahead South, are delighted to be celebrating five successful years in business.

Friends for over sixteen years, Kristy and Suzanne founded their Get Ahead franchise in May 2019 to work flexibly around their families and gain a better work-life balance. After a successful start, they had to navigate the challenges of COVID-19 and homeschooling. But with restrictions eased, they seized the opportunity to accelerate their business growth, expanding into Surrey to create a new Get Ahead South superhub in 2022 and winning the Great British Franchisee Awards in 2023.

Commenting on the milestone, Kristy said: “Becoming partners with Get Ahead was a great decision for us, and we would wholeheartedly recommend it. The freedom it has given us to balance work and family life has been life-changing.

Suzanne and I are living proof that going into business with a friend can be rewarding and highly successful. We are both mums juggling work and family life. But we boldly decided to put life in our own hands by starting our own business. It was a scary step, but we wouldn’t change a thing. There have been tough times for both the business and us personally, but it has all been part of the journey.”

Rebecca Newenham, founder of Get Ahead, said: “I am so proud of all that Kristy and Suzanne have achieved in the last five years. It was an honour to accompany them to the HSBC British Franchise Awards 2023 and see them gain recognition for all their hard work. Kristy and Suzanne have navigated all the challenges of running a business and a family, particularly through a global pandemic and the cost-of-living crisis, with such resilience and professionalism. They are a shining example of how to do franchising well.

Over the past five years, they have grown their own territory and expanded into new territories to accelerate the development of their business. They launched a new monthly networking event in 2023, Get Connected, which proved to be so successful that it has now spread to seven cities across the South East. They have supported their local business community and played a vital role in supporting the Get Ahead franchise network, mentoring new franchisees and transforming our internal processes. They have so much to reflect on and celebrate. I look forward to continuing to support them in the coming years. I’m sure great things are ahead for this brilliant partnership.”

Get Ahead offers a comprehensive range of nationwide marketing and business support services designed to help businesses of all sizes and from all sectors get ahead. With regional directors in Berkshire, Bournemouth, East Midlands, Essex, Harrogate, Kent, Leeds, North Hampshire, Oxford, Southampton, Suffolk, Surrey, West London and York, Get Ahead is well-placed to support growing businesses.

To learn more, contact Kristy and Suzanne at (0118) 380 5130 or visit https://getaheadva.com/.

Virtual PA services have revolutionised business support. One of our most popular services, we believe using a remote PA is a cost-effective, efficient solution. However, we also know that it can be hard to break away from the traditional idea of an employed PA. That’s why we’ve put together our top reasons why working with a virtual PA is as good – or better – than the traditional model. Read on to find out more.

Recent tech advances have changed the way we communicate with colleagues. In addition, working from home some or all of the time has become the norm, meaning we’re often in a different location from our team members. What we learn from this is that it’s completely possible to have a great working relationship with someone even when your desks aren’t side by side.

Get Ahead helps the working relationship get off to a good start too. Our regional directors (your first point of contact) will spend time getting to know you and how you work. With this information, they’ll choose someone to support you who has the right personality match and who’ll thrive in the environment you’ve created. This will help your new working relationship develop all the closeness of the traditional version.

Your virtual PA can work with you as smoothly as if you worked in the same office, thanks to platforms like Zoom, WhatsApp and Microsoft Teams. Faster internet speeds make real-time interactions easier too.

The role of the PA continues to evolve. Advances in tech clearly help this evolution (see above) but there are social factors at work too. With many businesses having a flatter hierarchy than they used to, PAs are less of an extension of the boss, and more of a responsible team member. This means that the modern PA role is easier to do remotely than its former incarnation. It’s time to let go of the old-fashioned image and see the situation as it is in the 2020s.

If you choose virtual PA services from Get Ahead, your new assistant will be based in the UK. This means you’ll be in the same time zone, making it easier to coordinate tasks, diaries and meetings. Most of our virtual experts have English as a first language, so you won’t encounter the language barrier you might if you used an offshore solution.  

The bottom line is nearly always costs. When you use virtual PA services, you only pay for work completed. This means that if your business only needs support for a few hours each week, that’s all you have to pay for. There are also no recruitment costs, pension contributions, sick pay or holiday pay – you don’t even have to provide coffee!

Virtual PA services from Get Ahead

If you think your business could benefit from virtual PA services, we’d love to hear from you. Your local regional director will take time to find out how you work, so they can match you with the best business support expert for your needs. And if you’d like to see how this works in practice, read our case study here.