It seems as though not a day goes by at the moment without cyber security hitting the headlines. Companies and organisations large and small, including British Airways and the NHS, are being continuously targeted by hackers, with some success. You might think that as a small business you are safe – that you are under the radar. But you are just as much at risk and the impact of an attack could be paralysing for your business.
You may presume that having anti-virus software installed on your machines is enough – especially if you use software from well-known suppliers such as McAfee or Norton. But experts generally agree that with the increasing sophistication of hackers that is no longer enough to keep your business safe. So how can you protect yourself?
The school holidays are fast approaching – and have already started for some. Whilst the sun might be shining (we hope!) this can feel like dark days for business owners. For working parents, the juggle of working and managing the children can be even harder – or more expensive. For business owners, maintaining output levels whilst staff have time off can also be a real challenge.
Here are our 5 top tips to turn any holiday headaches into halcyon days:
- It may sound simple but breaking down tasks into what is both ‘urgent’ and ‘important’ can be a really worthwhile exercise. You may discover that some tasks can actually be left until September as, whilst nice to do, they are neither urgent or important. For other tasks you can see clearly what needs to be done and when.
- Work as a team. Talk to your team about who needs help covering which tasks over the holiday period. Try and engender a sense of shared ownership. Though a particular task might not usually be an employee’s area of responsibility, would he or she have the skills to cover it on a short-term basis? What support would they need to do it? Can training be given before holidays begin, or handover notes issued to help whilst staff are away?
- Plan ahead. It is never too late to plan ahead – even if the holidays have already started. Look at what work you have coming up and when you are likely to be on holiday or short of staff. Consider if any orders or events can be rescheduled. Identify any pinch points where business requirements may not match staffing or availability levels and define appropriate plans of action.
- Talk to your customers. They may understand about the ‘summer squeeze’ and be prepared to wait, or work with you to address only urgent requirements. Advise customers in advance if there will be longer delivery times or delays. People get frustrated when situations are forced upon them with no warning, or when they feel that they don’t know what is going on. Be open and honest about any potential issues so that you can work together in a positive manner.
- Don’t be afraid to ask for help. This could be from family members if you work for yourself, or outsourcing to external agencies for holiday cover. Services may be more affordable than you think and don’t always tie you in to long-term contracts. Find the right solution to enable you to put customer service first and maintain standards for your clients – whilst taking the break you need.
Our team of highly experienced virtual assistants are perfectly placed to assist in any aspect of your holiday cover – from admin to social media management and more. We love to take on the tasks you don’t have time to do, don’t have the skills to do, or simply don’t want to do. Please give us a call on 01483 332220 or email email@example.com to find out how we can help. We pride ourselves on being the staff you don’t see, but the difference you do.
Here at Get Ahead VA our team includes experts in a wide variety of fields. From Accounting to Admin, Hootsuite to Holiday cover, Email Marketing to Excel, our VAs can add value to many aspects of your business. In our Expert Showcase series our team deliver some of this expertise to you, with a series of ‘How to’ guides to help you get the best bang for your buck in your business.
In this guide one of our virtual assistants Rachel talks about storing and sharing files effectively online with Google Drive.
Here at Get Ahead VA we are privileged to work with a wide variety of clients ranging from will writers to window cleaners and financial consultants to fashion designers. All of our clients are motivated and driven businesses with clear plans for growth. They recognise the value of outsourcing, passing onto others tasks that either they lack skills in, or tasks that drain their valuable time.
Here’s 60 seconds with one of our clients Wes at independent mortgage broker Fox Davidson who came to Get Ahead VA in search of some award-winning assistance:
What situation was your business in when you came to Get Ahead VA? Our business was growing strongly. It was three years since myself and my business partner Sarah had formed the business and we were really proud of everything we had achieved. We were keen to enter awards to gain external recognition of our success and help fuel further growth by generating good PR.