HR outsourcing is a great way of keeping your team running smoothly and strengthening the relationships between business leaders, middle management and staff. With outsourced support, your business will benefit from a fresh pair of eyes and an independent perspective – two valuable assets when it comes to personnel management.
We caught up with HR expert Louise who shares her knowledge about the benefits of HR outsourcing and how it works in practice.
Why are employee relations so important?
Louise: People are your most important asset. It’s easy to think running a business is all about the bottom line, but the reality is that your business won’t grow without good management to bring out the best in your personnel.
Many employers are struggling to recruit at the moment, which makes employee retention more important than ever. Fortunately, with good communication between management and staff, you can hold onto your employees. A long-term employee offers better value than a newbie, and a happy, well-managed staff means higher productivity and savings right across your business.
How can outsourced HR support help employers?
Louise: All too often, people are promoted to management because of length of service rather than because they have the right experience. It’s a shame to see managers with great potential and business knowledge fail to manage their teams well simply because the manager hasn’t received the right training to bring everyone together.
However, HR outsourcing can help you to get the basics of management in place, like a solid employee handbook and up-to-date policies. With these for reference, you should be able to handle day-to-day issues. A good employee handbook also forms a great foundation for further training. For example, I recently trained managers in inclusivity and awareness – this has helped them meet the diverse needs of their teams and make everyone feel included. And a happy team is a productive team, so it’s a win for the business too.
How do you work alongside an in-house HR team?
Louise: Many businesses I’ve supported have excellent in-house HR managers. However, most HR issues only arise once in a while, meaning that for small and medium-sized businesses, it doesn’t make financial sense to employ a full-time HR team. Instead, HR managers outsource general and specific HR support as the need arises. This is usually better value and also brings a fresh perspective.
For example, I’ve recently carried out an investigation on behalf of a client – the situation needed someone from outside the business to ask the right questions and give an objective view.
HR outsourcing from Get Ahead
Louise is just one of our amazing virtual experts ready to share their skills and experience with business owners like you. To find out more about what HR services we offer, explore our HR pages or scroll down for more blogs about business support.