Content writing services are an important part of any marketing strategy, particularly in the internet age. Written content is essential if search engines are going to find your website or social media pages. But did you know that it’s a great way to convert customers too?
In this blog, we talk to Charlotte, one of Get Ahead’s longest-serving copywriters, about content marketing, why it matters and how it works.
What is content marketing?
Charlotte: Content marketing is a way of showcasing your products and services so that potential customers can gain a deeper understanding of your offering.
Blogging is my personal favourite – a 500-word blog is a great way to explain what you do while also sharing more detailed insights than you can on a web page or LinkedIn post. But there are loads of different types of content marketing to choose from, including video, newsletters, social media posts, ebooks, white papers and more.
Every piece of content is an opportunity to reinforce your brand, your message and your ethos. I often think of content marketing as like having coffee with a friend. You sit down with your friend (the potential customer) and talk in a chatty, human, real-world way about what you do and why it matters. You’ll both have a laugh, maybe a cry, but most importantly, you’ll reinforce your emotional connection. This means that in future, when the potential customer needs what you offer, they’re more likely to come to you because they understand what do and feel a connection with your brand.
Why is content marketing more effective than a hard sell?
Charlotte: We all know that a hard sell rarely works. If you’ve ever been pressured into buying something, you probably know that it didn’t work out in the long term. Think of the car you sold on after a few months, or the subscription you’ll be cancelling at the earliest opportunity.
Some business owners are so averse to hard selling that they end up avoiding marketing altogether. This is a mistake, because your business won’t grow unless you market it. Instead, I always encourage my clients to consider content marketing. With content marketing, you give the customer all the information they need but the decision to buy always rests with them.
How does content marketing convert customers?
Charlotte: Content marketing converts customers because it gives the buyer the chance to make up their own mind. Through the content you create, the buyer can build up their own view of your business, products and services. They can find the answers to their questions and decide if yours is the business they want to deal with. And if it is, they can reach out to you and become part of your community of customers or clients.
Because the customer has arrived at this decision for themselves, they are more likely to develop a loyalty to your business. This means they’ll probably keep buying from you into the future and recommend you to the rest of their network. This is great news for your business and puts you on track to become a market leader.
Outsourced content writing services
If our blog has set you thinking about finding content writing services, Get Ahead can help. Charlotte and our other content experts love digging deep into clients’ businesses, finding out what makes them tick and how to communicate that in a way that resonates with the ideal customer. Check out our Resources section to see how content works in practice, or contact your local regional director for a supportive chat.