Category: Get Ahead team

HR outsourcing is a great way of keeping your team running smoothly and strengthening the relationships between business leaders, middle management and staff. With outsourced support, your business will benefit from a fresh pair of eyes and an independent perspective – two valuable assets when it comes to personnel management.

We caught up with HR expert Louise who shares her knowledge about the benefits of HR outsourcing and how it works in practice. 

Why are employee relations so important?

Louise: People are your most important asset. It’s easy to think running a business is all about the bottom line, but the reality is that your business won’t grow without good management to bring out the best in your personnel. 

Many employers are struggling to recruit at the moment, which makes employee retention more important than ever. Fortunately, with good communication between management and staff, you can hold onto your employees. A long-term employee offers better value than a newbie, and a happy, well-managed staff means higher productivity and savings right across your business. 

How can outsourced HR support help employers?

Louise: All too often, people are promoted to management because of length of service rather than because they have the right experience. It’s a shame to see managers with great potential and business knowledge fail to manage their teams well simply because the manager hasn’t received the right training to bring everyone together. 

However, HR outsourcing can help you to get the basics of management in place, like a solid employee handbook and up-to-date policies. With these for reference, you should be able to handle day-to-day issues. A good employee handbook also forms a great foundation for further training. For example, I recently trained managers in inclusivity and awareness – this has helped them meet the diverse needs of their teams and make everyone feel included. And a happy team is a productive team, so it’s a win for the business too. 

How do you work alongside an in-house HR team?

Louise: Many businesses I’ve supported have excellent in-house HR managers. However, most HR issues only arise once in a while, meaning that for small and medium-sized businesses, it doesn’t make financial sense to employ a full-time HR team. Instead, HR managers outsource general and specific HR support as the need arises. This is usually better value and also brings a fresh perspective. 

For example, I’ve recently carried out an investigation on behalf of a client – the situation needed someone from outside the business to ask the right questions and give an objective view. 

HR outsourcing from Get Ahead

Louise is just one of our amazing virtual experts ready to share their skills and experience with business owners like you. To find out more about what HR services we offer, explore our HR pages or scroll down for more blogs about business support. 

Business administration support from Get Ahead always works well, but it works even better with strong teamwork. 

One of our administration experts, Lisa shared her experiences of working as part of a team for our UK/US-based client Elevated. In this blog, we look at how this situation came about, the advantages of teamwork for the client, and what that teamwork looks like in a regular working week. 

Developing the client relationship

Elevated is a UK/American business consultancy offering a wide variety of support to its international clients. Get Ahead has been supporting their client team who provide medical training in neuro-critical care. In November 2022, Andrew at Elevated approached Emma, regional director in our East Midlands office (who had provided him support with a previous business), looking for business administration support. He needed help covering email management, customer service, reporting, minute taking, event support, client liaison and ad-hoc project management. Emma immediately matched him with three possible specialists who could deliver all the work remotely from their UK-based home offices.

Although the initial plan was for Andrew and his US business partner to select one or two VA specialists to deliver the requirements, after an introduction meeting, they ended up engaging all three. This was because they were so impressed with the breadth of knowledge and experience of all three candidates…and it turned out to be a very wise decision. 

Why? Because in March 2023, Elevated upgraded all its tech systems. And like many tech refresh projects, this one has had its share of teething troubles, including a sizeable email backlog. Fortunately, the three-person Get Ahead team has the right skills and experience to clear these emails and help Elevated offer the service it prides itself upon. 

What does Get Ahead teamwork look like? 

Lisa, Ruth and Jessica were chosen by Emma because she thought they’d work well together, and because she thought they’d be a good fit for Elevated. She was right! The three VAs quickly found effective ways to work together. As remote workers in a different time zone from their client, they’ve had to do their own team leadership, with support from regional director Emma. 

A weekly Thursday meeting gives them a regular time slot to share information and updates, but also find time for emergency meetings. They have a WhatsApp group for quick questions and are always at the end of the phone and ready to support each other.  

What are the advantages of Get Ahead teamwork for the client?

Elevated are delighted with Lisa, Ruth and Jessica’s work – so we are delighted too! Because there are three people in the team, they can cover each other’s holidays and sick leave. This means continuity for the client – there is always someone to keep on top of the work and ensure that Elevated provides a great service to its own clients. 

This also means more flexibility for Elevated – they can make business decisions without being restricted by the availability of their business support experts. 

Because the three VAs are all part of Get Ahead, it’s easy for them to manage themselves and their own team. They communicate between themselves instead of needing Elevated to act as a conduit. This releases the internal team to address other priorities instead of having to add team leadership to their list. 

Business administration support from Get Ahead

We love putting together teams to deliver great results for our clients. To find out more about how we hand pick the right team for your business, check out our infographic here. 

If you’re researching franchises and considering Get Ahead, you might have noticed that we’re a really supportive team. Helping each other out and not competing for clients is an important characteristic of a Get Ahead franchise, and one that’s only possible because our franchisees pull together. At Get Ahead, you get out what you put in.

Let’s take a closer look.

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Networking is a key part of the franchisee role when you join Get Ahead. It’s an important way of finding new leads and building lasting working relationships.

In this blog, we look at why networking is such an important part of the franchisee role. We also share our tips for successful networking. Let’s take a closer look.

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If you’ve decided to buy a franchise instead of running your own business, this might be because you’d like to be part of a team. One of Get Ahead’s great strengths is our team of regional partners, who in turn are supported by a UK-wide team of virtual experts.

In this blog, we take a look at what teamwork means at Get Ahead and how it benefits our franchisees.

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Discussing experiences of being a Get Ahead franchisee recently, a comment that emerged was that we provide a great balance between freedom and support. That was just what we were going for, so we were delighted that our franchisees felt that way!

In this blog, we take a closer look at the Get Ahead model and what freedom and support look like when you join our team of regional directors.

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Many careers claim to offer flexibility, but closer scrutiny says otherwise, However, at Get Ahead, when we say we offer flexible working, we mean it. All our franchisees work the hours they choose and the way they choose. In turn, this means a fulfilling career balanced with a rich life outside of work.

Let’s take a closer look.

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If your business is doing well and you’re considering scaling up, outsourcing can be a great solution. Above all, it’s flexible and cost effective, so you’re not tied down when you don’t know exactly what the future holds.

In this blog, we look at three of the ways outsourced business support can help you scale up your business.

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Our franchisees have a wide variety of backgrounds. Some have owned franchises before, while others have come from the corporate world in search of a better work-life balance. If you’re researching franchises, you’ll be pleased to hear that Get Ahead includes opportunities for professional development. With a Get Ahead franchise, you can continue to learn new skills and develop your experience. This professional development will always support your career, whether you pay it back into your own Get Ahead franchise or take it with you if you start a new chapter.

In this blog, we take a closer look at the career development opportunities we offer our franchisees.

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If you’re researching franchises and are considering joining the Get Ahead family, you might already have strong experience of people management. However, we also know that managing a team of employees is different from the Get Ahead model, where you’ll be working with a team of freelance virtual experts.

You’ll be pleased to hear that all our regional directors have established great relationships with the virtual experts they outsource client work to, even though they’ve had to navigate a learning curve. In this blog, we look at ways of building trust with your evolving team, and ways to empower themselves and you.

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