In an ever-changing world, business resilience is no longer a simple checklist. But when we look beyond our horizons and develop curiosity about future threats, we can build our resilience and protect ourselves against disaster.
In this blog, we’ll look at what business resilience is and how curiosity can help us prepare.
What is business resilience and why does it matter?
Business resilience is the process of thinking ahead and preparing for the worst. Many businesses start with a risk register, identifying the seriousness of potential risks and how to mitigate against them. A SWOT analysis is also a good business resilience tool, helping you identify future problems so you’re well prepared.
Business resilience matters because it will protect you if or when disaster strikes. Resilient businesses weather the storm, continuing to trade and preserving their reputations at the same time.
It’s easy to think “it won’t happen to us.” But it’s important to remember that it could. Distracted team members sometimes click on a dodgy link; even the best supply chain can break occasionally.
How does curiosity help us build business resilience?
Curious business owners look beyond the everyday and make their businesses stronger as a consequence.
Curiosity about solutions
It’s easy to accept problems and just try and live with them. But thinking more curiously can help us identify solutions and put them into practice. If something’s not working very well, look into alternatives and be confident about pursuing them.
Curiosity about others’ experiences
A curious business owner might see an article on LinkedIn about a crisis that has befallen someone in a different sector. But by taking the time to read the article, they can digest the information and apply it to their own experience. And if that helps them imagine the scenario playing out in their own business, they can plan ahead and be prepared.
Curiosity about developments in tech
We’ve blogged recently about developments in tech. New tech is always exciting and brings with it loads of opportunities, many of which can make our businesses more resilient. But being curious about it and digging deeper than the marketing spiel can help us prepare against potential threats. AI, for example, has created opportunities to streamline the way we work and reduce the time tasks take us. However, AI is a good servant and a bad master – as an employee, it needs careful management. Keeping this in mind and looking for risks as well as benefits will help us keep our businesses resilient.
Curiosity about back-office tasks
Some tasks are accidentally left to chance, like website hosting and SEO. When these go wrong, we leave our business with a minimal online presence, undermining our marketing strategy.
It’s easy to think these marketing tasks are just running themselves, but when direct our curiosity to what’s involved, we see that they need some proactivity from us. Our proactivity might extend to educating ourselves so we can cover these tasks ourselves. Alternatively, it might show us that these are tasks to outsource (Get Ahead can help, by the way!).
Curiosity about other people
Our curiosity should most definitely extend to other people. Talking to others, communicating online and building our network is a great way to find out what other people have to offer. It’s also valuable to listen to other people’s experiences and learn from them ourselves.
Curiosity about others within our network helps us build more resilient businesses. It enables us to build a collaborative team we can call on if we need help. And it also broadens our experience and helps us prepare for the future.
Outsourced back-office support from Get Ahead
If our blog has made you consider how you can make your business more resilient, Get Ahead can help. Our nationwide team of virtual experts can fill in the gaps in your team, share their experience and make your business more resilient. Contact your local regional director today to find a tailor-made solution for your business.