GetAhead VA’s long-standing client, Shannon, runs a leadership coaching business. Long before the coronavirus pandemic, she had arranged an international, in-person, four-day conference with thirty delegates. When the global crisis threw a spanner in the works, she had no option but to hold the conference on Zoom instead.
Running a conference on Zoom has different demands from running one at a standard conference venue. While all the stress of catering and overnight accommodation disappears, different concerns about internet connections, hardware, software and real-time tech support present themselves instead. Shannon needed a virtual conference facilitator and we’re proud to say she came straight to us. At the time, our experienced VA Jenny Serra didn’t have direct experience of facilitating Zoom conferences, but she has used Zoom a lot and is one of our most tech-savvy VAs. She built on her existing skills and knowledge to deliver exactly what Shannon needed.(more…)