Top Tips For Employee Retention
What are the best ways to retain employees?
With a number of businesses struggling to recruit the right new staff, many business owners are looking to improve their employee retention strategies instead. Of course, we all know the basic tenets of respect, recognise and reward, but putting them into practice in an effective way can be more challenging.
In this blog, we talk to our business operations manager Debra, who manages our large team of virtual experts while also delivering outstanding admin support for Get Ahead clients. Debra herself has been with us for nearly ten years, giving her plenty of time to reflect on why she’s chosen to stay with Get Ahead.
Why is “respect, recognise, reward” not enough on its own?
Debra: The three R’s are a great starting point. But it’s also important that they’re not just a token effort. Instead, it’s important to think about what they mean for your specific business and the people you work with. Respect might include backing up your employees when they’ve done the right thing, even if the client doesn’t see it that way. Employee of the month can be a great recognition scheme, but sometimes a quiet “thank you” is more appropriate. Maybe you can’t afford to give the financial bonuses you’d like to, but it’s still important that your reward scheme resonates with your team.
How do I find the right employee retention strategy for my business?
Debra: A lot of this depends on your ideal workforce, the type of people they are and what their values are. For example, if you have a creative business where you employ lots of young people who are great at generating fresh ideas, you should acknowledge that they might have different values from older team members. Millennials might want to stay with your business because they admire its ethics and feel that it’s the best place for them to “be the change they want to see.” On the other hand, a team at a later stage of life might have financial commitments like mortgages or university fees. They might value job security more than your business’ journey to B Corp status.
Finding the right retention strategy can be tricky, but Get Ahead’s HR consultants can advise on how to take the general principles and make them specific to your business.
What do you think has made you stay at Get Ahead for this long?!
Debra: It goes without saying that I enjoy it here, I get on well with Rebecca Newenham and I love working with the wider team too. But on a practical level, I’ve found the flexibility perfect for my changing needs. I had a young family when I started working for Get Ahead, but the flexible working practices here mean that I could always be at school for sports day or at home if my family needed me. As family life and other commitments change, I’ve been able to take on more responsibility here, like managing the new content on the website. I didn’t have to stick with the same role as my capacity increased. And when I go on holiday, there’s always someone to cover my role so I don’t come back to a nightmare inbox!
I believe that this is a great example of a business knowing exactly what sort of person they want to work for them, and creating a role where that person wants to stay. A strong Get Ahead team member has to be someone who is naturally flexible, because the client work is so varied. To attract a team who thrive on flexibility, Get Ahead has to offer flexibility within its own culture too.
Develop the right employee retention strategy with Get Ahead
If Debra’s insights have made you take a second look at your HR practices, Get Ahead are here to support you. We can advise every stage of HR, from initial recruitment to rewards schemes that make your unique team want to stay. Explore our HR pages to find out more, or follow us on LinkedIn to become part of our online community.
