When to call in HR advice: 7 situations you shouldn’t handle alone
You don’t need HR advice every day, but when you do, you really need it. Here are the moments it’s essential to call an expert.
1. When an employee raises a grievance
Even informal complaints need careful handling.
2. When you’re unsure how a policy applies
Sickness, leave, flexible working…
One wrong interpretation can create inconsistency.
3. When someone’s performance is slipping
You need to handle this carefully, fairly, and legally.
4. When conduct becomes an issue
Lateness, behaviour, attitude? Get advice early.
5. When someone requests adjustments
You’ll want to balance support with clear boundaries.
6. When an employee relationship feels “tricky”
A neutral expert helps you respond calmly and objectively.
7. When you feel unsure
If you’re thinking, “Should I check this with HR?”, the answer is yes.
The HR Partner package gives you access to experienced HR support in 15-minute segments, so you get exactly the help you need, when you need it.
