Business Support

Our business support services are highly flexible, which means our clients can pick and choose what they need and how long they need it for.

We offer single services, such as telephone answering, or a full range of business support skills, including social media management, website design, PR and financial assistance. Whichever option you choose, we always make sure our staff and services meet your requirements.

Our business support virtual assistants can work from home, at a serviced office or at your premises and take full ownership for their working projects, which they deliver to the highest standard and within the given timescales.

Expand the headings below to learn more.

Delegation Get ahead VA


Admin Icon-Get Ahead VA

Our administrative services include:

  • Power point presentations
  • Transcription
  • Minute taking
  • Preparing proposals, contracts and collation
  • Managing orders and enquiries
  • Proof reading and editing
  • Internet research
  • Posting/Emailing out marketing material
  • Postal service – using us as your mailing address
  • Freeholder service – we can represent the Freeholders of a property and manage all the related administration throughout the year.

How does it work?

  • You brief us on your requirements
  • You agree a timescale with us
  • We work virtually to complete the task(s)
  • You receive regular progress updates

Why is it such a great service?

  • You can spend your time completing more important business tasks
  • We can react quickly to your requirements
  • You get access to a skilled, highly-experienced team – with no overheads!

Telephone answering

Telephone Answering Icon-Get Ahead VA

Our telephone answering services involve:

Taking care of your landline and/or mobile calls any time between 9am and 5.30pm, Monday to Friday

How does it work?

  • Forward your calls to us
  • Calls will be answered with your business name
  • Callers will be told that you are in a meeting/on holiday – whatever you wish us to tell them
  • Emails will be sent to you or your nominated contact immediately with the caller’s name and message
  • Out-of-hours calls will be picked up by a personalised voicemail
  • You can forward your calls whenever you wish throughout the month, there are no contract restrictions

 Why is it such a great service?

  • It provides your callers with a great impression of your business
  • You can relax during meetings or while on holiday, knowing your calls are being answered professionally
  • You can concentrate on your work without being disturbed



Accounting Icon-Get Ahead VA

Our accounting services include:

  • Expense preparation and collation
  • Bookkeeping
  • VAT
  • Payroll
  • Year-end accounts
  • Tax returns

How does it work?

  • Brief us on your requirements
  • Agree timescales and any special details
  • Your virtual assistant will work on your brief within the agreed timescales
  • You can call on us on a regular basis and/or for one-off projects

Why is it such a great service?

  • All of our accounting services are provided by highly-qualified and experienced professionals
  • No more being baffled by accounting speak or jargon, our approach is friendly and straightforward
  • You can get your vital accounting tasks completed without the expense of having to pay a full-time employee to do them for you

HR support

Our HR support service involves:

Whilst you take care of your business, we will take care of its people.

How does it work?

From recruitment to staff records, and even coaching and advice on tricky situations. Keep your staff records compliant, let us take care of all your HR needs. We will support you with recruitment, team inductions, staff records, employment advice and much more.

The HR function is critical to your business. However, it is not always a full or part-time position. Most small businesses need an initial set up of basic functions and then ad hoc support to follow. We are here to help set up those initial functions: staff records, absence reports, letter templates, handbooks, policies and recruitment processes. While also helping with more intricate issues such as disciplinary, grievance, performance reviews and development plans. We can help with everything. It also enables your employees to feel they have someone who they can talk to who is independent from the business, which could help you resolve issues before they become a problem.

Why is it such a great service?

The most important benefit is that we can keep your business safe. The risk to your business of not having any HR processes in place cannot only hurt financially, but can also damage your brand.

Business Development

Bus Dev Icon Get Ahead VA

Our business development services include:

  • Cold calling
  • Appointment making

How does it work?

  • Brief us on your requirements
  • Our virtual assistants will work remotely on your project(s)
  • You can give us a list of prospects or we can research our own list
  • We work to an agreed deadline so you can clearly measure our activity

Why is this such a great service?

  • We have the relevant skills to make confident calls on your behalf
  • Your diary will be busy with relevant meetings
  • You can focus on running your business while we take care of generating new opportunities for you to grow

Database Management

Database Icon Get Ahead VA

Our database management services include:

  • Database design and maintenance
  • Data entry of customers’ names and information
  • Creating data spreadsheets from compiled records
  • Processing new data
  • Creating reports, graphs and other visuals

How does it work?

  • Brief us on your requirements
  • Our virtual assistants will work remotely on your project(s)
  • We work to an agreed deadline so you can clearly measure our activity

 Why is this such a great service?

  • You can stay on top of your databases with minimum hassle and fuss
  • You specify what you want your database to do and we create it for you
  • Improve the overall quality of your business information

Holiday Cover

Holiday Cover Icon-Get Ahead VA

Our holiday cover services include:

  • Telephone answering
  • Responding to emails
  • Completing business support tasks
  • Taking care of specific clients

How does it work?

  • You agree services with us before you leave, i.e. setting-up email forwarding and we will:
    • Reply to all of your emails personally
    • Action your emails in the most appropriate way
    • Look after specific clients for you (should you need us to)
    • Manage any projects you brief us on
    • Answer your phone calls

Why is this such a great service?

  • Your business will be able to continue as normal in your absence
  • Your clients will still receive the standard of service they deserve, even though you’re away
  • You can come back feeling refreshed and to a priority list of actions, an empty inbox and, most importantly, happy clients!
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