Client Focus: SNS Building Products

Client Focus: SNS Building Products

Client Focus: SNS Building Products

Here at Get Ahead VA we are privileged to work with a wide variety of clients ranging from will writers to window cleaners, financial consultants to fashion designers.  All of our clients are motivated and driven business owners, with clear plans for business growth.  They recognise the value of outsourcing, passing onto others tasks that either they lack skills in, or tasks that drain their valuable time. 

Here’s 60 seconds with one of our clients SNS Building Products Ltd who came to Get Ahead VA in need of a speedy sales solution:

What situation was your business in when you came to Get Ahead VA? Unfortunately a member of staff had just left due to ill heath, leaving us in a situation where we needed to fill a business development role very quickly.  The role involved getting appointments with key decision makers to maintain growth and strengthen relations with existing clients.  

What problems were you experiencing? I was out on the road spotting potential new clients, but I had no one to convert them into true sales leads and actual new business appointments.  Without the member of staff in post I was attending ad hoc meetings but my days weren’t as constructive as they could be.

What might have happened if you hadn’t taken any action? We would have missed out on new business opportunities as well as failed to maximise our existing customer relationships.  I could have wasted hours in the car without a coordinated approach to maximise my time.

How did Get Ahead VA help solve the problem for you? Rebecca at Get Ahead VA provided a quick and efficient service.  Within a very short space of time she sourced a suitable virtual assistant to fill the role.  Jane had all the experience required and was able to start immediately.  Jane created a spreadsheet from our CRM database to effectively sort our customer contacts - current and prospective - into areas.  She then selects an area per day and books in appointments so that I can spend the most amount of time talking to clients and the least amount of time travelling.  Everything is entered into our CRM system and into a shared calendar so that it is clearly planned out and records are maintained.  She creates a snapshot report on each client prior to each meeting, as well as providing other support materials such as maps.  This ensures that I have all the relevant information to hand and I can focus on what I do best – growing my business.

Why did you choose a VA and not a part time member of staff? We chose to go down the virtual assistant route because we felt it would be quicker than a more traditional employment process.  Get Ahead VA was able to act quickly and come up with a suitable solution.  It was a simple and speedy process to get a quality result.

What has this meant to you and your business? Getting someone in the role hasallowed us tomaintain continuity of appointments.  This has enabled me to keep in touch with key clients and continue to grow the business.  Overall it has been an effective solution for our needs.

Get Ahead VA’s nationwide virtual assistance services enable small business owners and entrepreneurs to get back to what they do best – growing and running their businesses.  

Our team of highly experienced virtual assistants in the UK love to take on the tasks you don’t have time to do, don’t have the skills to do, or simply don’t want to do.  

If your business could benefit from our help please get in touch on 01483 332220 or email us at office@getaheadva.com.  We pride ourselves in being the staff you don’t see, but the difference you do.

 

 




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